What roles exists and what can each role do? Jun 28, 2026 There are four roles: global-admin : Full access to all tenants and the platform admin panel (app logs, platform stats, tenant management). Reserved for the SimplyConnecting operator. tenant-admin : F... Roles & access Users & security Read more
How do I add a new user to the workspace? Jun 28, 2026 Go to Users in the sidebar (visible to admins only) → click + Add user . Fill in the name, email, role, and a temporary password. The user can log in immediately and will be prompted to change their p... Users & security Read more
How does MFA (two-factor authentication) work? Jun 28, 2026 SimplyConnecting supports TOTP-based MFA (Time-based One-Time Passwords). When MFA is enabled for your account: You log in with your email and password as normal. You are redirected to an MFA verifica... Users & security Read more
What happens when a password expired? Jun 28, 2026 If password expiry is configured, users are prompted to change their password on their next login after the expiry date. They cannot access the application until the password is updated. The system ru... Users & security Read more
Can I deactivate a user without deleting them? Jun 28, 2026 Yes. A tenant-admin can mark a user as inactive . The user loses the ability to log in immediately, but all their historical data (timesheets, tasks, notes) is preserved. They can be reactivated later... Users & security Read more
Is data from one tenant visible to users of another tenant? Jun 28, 2026 No. SimplyConnecting enforces strict tenant isolation . All data queries include a mandatory tenant filter, and a custom policy on every page verifies that the logged-in user belongs to the workspace ... Admin & platform Users & security Read more