How do I see how many license slots are used? Jun 28, 2026 Go to Settings in the sidebar ( tenant-admin only). The tenant settings page shows current usage versus the licensed limit for users, external users, active projects, and finished projects.... Licensing Read more
What happens when the license expires? Jun 28, 2026 When a license's end date is reached or the license is marked inactive, the tenant is locked out of licensed features. Existing data is retained. Contact SimplyConnecting support to renew.... Licensing Read more
What does the platform record as log? Jun 28, 2026 Every significant action in the application is logged with: Tenant name and ID Organization name and ID User name and ID Timestamp IP address Log level: Info , Warning , or Error A description of what... Admin & platform Read more
Is there demo data available for testing? Jun 28, 2026 Yes. Before a new tenant workspace is set up, customer can play around with demo accounts. This creates a realistic set of organizations, projects, contracts, users, tasks, and timesheet entries so th... Admin & platform Read more
What is a "tenant workspace name" and how is it used? Jun 28, 2026 The workspace name (or workspace slug) is a short identifier used in the URL of all pages for that tenant. For example, if your workspace name is acme, all your pages will be under /w/acme/…. It is se... Admin & platform Read more
